Troubleshooting

Location Troubleshooting Steps for Microsoft Edge

If you're encountering issues with location services while using the Microsoft Edge browser on your Windows desktop, it's likely due to permissions related to geolocation access. To resolve this, you can adjust the location permissions within the Windows system settings and the Microsoft Edge browser settings.

Troubleshooting Steps:

1. Check Windows System Settings:
• Access Windows Settings by clicking on the Start menu button and selecting the "Settings" (gear-shaped) icon.
• Navigate to Privacy Settings and click on "Location" in the left sidebar.
• Enable Location Access by toggling on the "Allow apps to access your location" switch.
• Review and manage app permissions, including Microsoft Edge and Maps.
2. If still encountering issue, check Microsoft Edge Browser Settings:
• Open the website in the Microsoft Edge browser on your Windows desktop.
• Access Edge Settings by clicking on the three horizontal dots (or "More" menu) at the top-right corner of the browser window and selecting "Settings."
• Scroll down to "Cookies and site permissions" and click on it.
• Under "Site permissions," select the website entry, and click on "Reset permissions."
• Retry accessing the website and try a purchase.
• Grant Location Permission in Edge (if prompted) by clicking on the option to allow the website to access your location.